Alpha/Escorts Service Campaign held at B.G. Shirke Back

20-Sep-2017

Recently, the special “Service Campaign” activity planned by ALPHA was carried out at M/S B G SHIRKE CONSTRUCTION TECHNOLOGY PVT. LTD. NARELA, NEW DELHI. During this activity, five service engineers from Alpha together with Mr. Amit Singh and Mr.  Manish Singla from Escorts reached Narela to offer more considerate services to customers.

During inspections, the engineers told the customer that Alpha is now easily accessible through Irontread  (a android based application installed at customer end ) platform offering all-round services and  customer’s equipment problems could be rapidly responded to and settled.

In Narela , Alpha service engineers went to two different jobsites to inspect customer’s products like  Farana Cranes and explain to the customer in detail how to efficiently use the equipment, offer simple operation trainings to operators and clarify their questions during equipment usage. What’s more, they also advised solutions to some frequently-seen faults, gave maintenance suggestions and offered parts list.

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